Arizona Auto Repair

Kerry the president of Kerry's Car Care along with a few of his well trained closest employees are complete scam artists. Please do not be fooled by Kerry's fake demeanor and overly nice guy attitude. You are not getting a good deal by going to his shop. In fact you will get overcharged for just about eveything. The work he did on my truck was 90% uneccssary! All I asked for him to do was the alighnment. I had my whole front end replaced and then took it to Kerry to finalize the alighnment on it. The alighnment was already done by the prior mechanic who did the replacement of the front end but it had a slight pull to the right. The only reason I took my truck to Kerry was because I thought maybe his equipment was a little more up to date. My front end now feels like jelly underneath me and pulls more to the right than it did before. Kerry refused to acknowledge the fact that his mechanic did a horrible job. I told him I wanted a refund and he flat out told me I could not have a refund! He told me he checked my alighnment personally and that it was fine. He and I were sitting in my truck after he test dove it when he told me that. No one else was around to hear him and how rude he was to me. Please do yourself a favor and try to find another mechanic shop to do your work. You will save yourself a lot of money and a headache. I would take him to civil court to get my $319 back that he charged me but the Court cost to do so is $350...

We've been going to Kerry's 4-5 years and have always had a good experience with them.

Been going there over 12 years. All work is done professional, honest and reliable. They're the best.

I'm not going to lie. My husband was PISSED when he got his car back. They didn't do anything he told them to do. He was livid.But let me start from the beginning. We walked it and it was a beautiful shop. Seriously, the comfiest shop ever. The kids grabbed a seat, watched some tv, had a piece of candy. It was great. I was seriously impressed by the place. The front desk person was super sweet. The customer service was really great all around. But then we got the car back, drove it home, and it was busted. I can't get too in to detail, because I don't know all that much about cars. But in his fury, my husband pulled out his paper to show me all the places he told them to do certain things, and his diagnoses and that they didn't do any of it. There were things he paid for that weren't done, things that were done wrong... etc. etc. etc.But everyone makes mistakes right? It's all in how it's handled, right? So the husband calls the shop, the OWNER comes TO OUR HOUSE with a lender car and a tow. They totally worked around our schedule to make sure I could pick it up for him while he was working. They threw in a couple freebies, didn't charge for some stuff they could have... they just really went above and beyond to make it right. And that's why they get 5 stars from me. I don't think them messing up is common at all, I think maybe it was a busy day, things got overlooked, or whatever. Nonetheless, the inconvenience was handled wonderfully and we will without a doubt be going back.

I was very pleased by the time that Tim took to work on my car and make sure my issues were resolved before bringing it back to me.

Professional, courteous

Work was done promptly and satifactorly. I always use Kerry>s for both of my vehicles

Customer service and workmanship is top notch. I will be back

The Best, have been going here continuously for 13 years. that's says it all, right?

KERRY -