Arizona Auto Repair

Boyfriend took his recently purchased used Mercedes here for some work. When we returned to pay, they admitted they had made a huge mistake with their quote. They had under quoted by$ 500!! They forgot to add labor and 1 part. HOWEVER, they stayed true to their quote. But, my generous boyfriend paid in full. He said he knew they would be fair to him in the future....let's hope so! Great work ladies! Car runs great.

I've had three visits to Airpark Auto Service to date and I'm very happy with my experience with them. Two of the times were simple oil changes. It all ran smoothly. After each oil change visit, they would provide recommendations on what else needs to be done with my car, but at the same time they weren't pushy about selling me on anything.On one of my other visits, they changed my brake pads. I knew I had to have them changed because I could hear them squeak everytime I stepped on the brakes. A mechanic from another shop told me it was time to change the brake pads on all my tires. Well that turned out not to be so. Airpark Auto told me I only needed to change the pads on my front brakes, but my rear brakes were still at 60%. Sure enough, after they changed only the front brake pads, I couldn't hear the squeaking anymore. Thank you for the honest assessment. That goes against the stereotypical mechanic persona.What's more, I had asked them to rotate my tires. They didn't do so. At first, I didn't quite understand that, but then I realized that two of my tires came from Discount Tire and they are under warranty. By having someone else rotate my tires, I void the warranty. Again, thanks Airpark Auto for not performing any unnecssary work on my car.Another example of why I trust Airpark Auto Service is when I asked them to fill up a hole under my front driver side wheel well. A rubber cover had fallen off somehow. When my vehicle was returned to me, they advised that I could easily get this piece from the auto dealership for about $20 and easily install it myself. Airpark Auto also said that if I had them do it, they would charge me labor.So overall, I found Airpark Auto Service to be an honest auto repair shop that will only perform repairs that are absolutely necessary. That's just golden.

Took the wife's car in for new motor mounts and coolant hoses. The work took almost all day, but their location to the light rail made the day fly by. I was extremely happy with the quality of work completed. Price was a little high on the labor side, but the job was difficult so I can kinda look past that. The only negative I have was that the goal in the beginning was to add as much work "needed" on my car as they could. I know you just have to say no thank you, but it gets annoying having to keep the focus on what you came in for. That being said I would definitely go back to 180 for my future car repair needs.

As a woman I've always been a little weary of taking my car to get looked at in fear of being taken advantage of. (i.e. There's a tiny mythological creature in your exhaust) Anyone? ... Anyway. I called 180 early in the week and made an appt. for that Friday. I was greeted by Cory who was very friendly and they immediately started looking at my car while I waited. They have a nice little sitting area with some magazines and even a YELP! Sticker on their window:) I was there for 15-20 mins when Cory explained to me that my water pump was leaking and I was lucky it hadn't caused any extensive damage. Not only did they not charge me to diagnose my problem (like all these big dealerships usually do) but Cory took it upon herself to find out if my powertrain warranty covered this problem over to the second owner. It did! So I took my car to the dealership and the problem was fixed that day. For free. Awesome.

I've been having my car worked on here for a while now and have had a great experience every time. The staff is great, the service very good and they treat you really well. The prices are great as well. What more can you ask for?I would highly recommend this place.

So after a terrifying experience at Brake Masters I found 180 Automotive on Yelp (thank you!) and took my truck there. All I can say is I have found my safe haven and where I will be sure to take all future vehicles and recommend to everyone I know.Kory and Bogi are great about making you feel comfortable with what is going on. They explained everything and have competitive pricing for their repairs. I was told my BM that everything was wrong with my vehicles brake system; 180 Automotive looked at my truck and were very honest about what was going on with it. Instead of $1400 at BM it was $700. Granted they were honest and told me that my trucks Master Cylinder was fine, so that did save money. I am always trying to find women owned businesses, but I never dreamed that I would find an automotive repair shop owned by a woman. A place not into scare tactics and honest...who would have thought it was possible!

I just moved here from Seattle when my 1997 Mercury Tracer was acting up, engine was "missing" and no ac. I found Bogi and her team at 180 degree Automotive on a Yelp search and Following a phone call I drove right in and dropped my car off to check out what I described as a miss in the engine and have a look at the ac. Their shop was busy with several cars already, it looked clean and organized and everyone seemed busy in a good way, so I left my car with the understanding they would fit it in as they could and check with me before they did anything. The next day they called and Bogi explained that the ac would have to be replaced and 4 of the engine mounts would need replacing to smooth out the engine. The work was done in three days and when I picked p the car it sounded great and the ac ran with no problem, nice cold air. one day later I was driving and the engine began to run rough and then to miss and the ck engine light came on and then after about a minute it stopped and ran normally again, I drove home and waited till Monday to contact 180 Degree Automotive and Bogi and return the car to the shop to find out what the code was and what was going on. This is where Bogi and Cory were amazing, they diagnosed and researched the right way to go about fixing the problem, unfortunately that involved a complete top engine rebuild and with time required to send the head out to be repaired. I cannot say enough about how professional and competent both Bogi and Cory made me feel in dealing with them they communicated what was going on through the process, and when the work was done, I feel like I am in a safe vehicle again. The work was done in a expedient manner and when I picked up the car Bogi reviewed all the work that had been done and even had pictures to share with me of different elements of the work that had been done. I feel that I met some great professionals and received a great value for my money. I will take my car there from now on when things come up. Bogi and her Team are First Rate Five Star Mechanics in my book!

Bogi was excellent. She answered the phone personally when I called to explain my issue (fog light and headlight out) -- and then gave me an estimate over the phone. After arriving to her shop, she went out personally to inspect it and replaced the bulbs herself right there on the spot (without having to raise the car as two other places said they would have to do) -- $49 vs. $70+ that the others wanted. I could tell by the way she was handling all of the many demands on her schedule that she's very conscienscious, thorough, and goes above and beyond for customer service.

I was referred to by a friend who got exceptional service on his car and then a few weeks later a groupon.com deal popped up for an oil change and so I thought it was kismet, bought the coupon and scheduled an appointment. When I got to the shop, there was nary a place to park... but again, it was as if the stars were aligning for my experience as another customer drove away freeing up a spot just as I was turning into the lot!When I walked in, Bogi and her mother were there finishing up a Thai meal and we immediately started chatting about food... as a foodie, it made me feel at home, and I brought out my lunch and started eating with them right after filling out a quick order slip. Then we continued chatting about food... Chinese places and not being able to find a favorite one here in the valley coming from the places we came from, foods we can't live without, food allergies, and cooking utensils--in particular an awesome Wok Bogi's mom was so excited about cooking wit. I even got a kick butt Tofu ginger recipe from Bogi and heard the story about when she learned to drive. Pretty darn cool.I know this doesn't sound like a review of an auto repair shop yet, but that's just it... I LOVED the hospitality of my first non-dealership auto repair/upkeep experience @ 180 degrees. Too often I've felt like another number... going to the same dealership consistently and yet I remember the staff better than they remember me. It's a nice touch to be remembered, especially when you make an appointment and they STILL don't know your name and ask for your information ALL OVER AGAIN. Or they don't call you loud enough when your car is done so you are there longer than necessary. I always bring stuff with me to pass the time, and have on numerous occasions overstayed because I didn't hear the call for my car because I'm outside or lost in a book. I swear, there should be a board that has your name on it just in case you don't hear your name called! Another thing I hate is when you are asked over and over if you've changed the timing belt or spark plugs when you've already told them yes, you have. FRUSTRATING.So, going to 180 Degrees Auto was a breath of fresh air. Bogi only asked me questions because it was my first time there and she inspected the car after it was done. She told me everything was in order. A creature of habit, I stuck with the dealership's shop but now I'm gonna go with 180 degrees. WHOLEHEARTEDLY.I think the only thing I'll miss about not going to to the dealership service shop is the free car wash. But that's a small price to pay for such honest and helpful service at 180 degrees. Even hearing them on the phone setting up appointments and giving the bad news to car owners in the most positive light possible truly makes me believe that Bogi and her staff will do their absolute best for me... and for you... if you take a chance!

Sorry pessimists, but more of the same....Bogi and her team were tremendous. I brought them two cars, one for a simple oil change the second for actual servicing. For the oil change, they did the job and provided a careful overview of what to watch for, (no pressure), and gave me my own personal tutorial. For my service issue, it turned out to be a smaller problem than I was anticipating, less than $200 including diagnosis, parts and labor...results, check engine light off, car running smoothly, and of course my own "what to watch for" as well. Oh, and they really do give rides if you need them :). In an industry distraught with negative associations; the price hikes, lack of honesty, etc...it is my pleasure to have had my cars serviced here. It feels good to have a service shop that I can go to without hesitation going forward. Now I just need a good dry cleaner, ugh.