Arizona Auto Repair

I've just finished dealing with 180 Auto in the last few days.First things first:I bought a car off craigslist without having a mechanic look at it (I know, I'm a dummy) because the seller disclosed what her "mechanic" had diagnosed to be a $200-300 repair. She discounted $300 and we bought it. I had a mechanic that specializes in emissions repairs look at it, and he determined that the issue was in the cylinder itself and it would cost upward of $1200 to replace.Enter 180 Auto. I brought my car there and was met with the most rad lobby area. It wasn't full of rims and car magazines. The furniture and layout was super modern and very well kept. There was an area with toys for little ones, a Keurig machine, bags of goldfish for the littles and lots of locally made goods/art for sale. After a ton of basically free diagnostics (my car was there almost two days), I walked out the door with the same diagnosis as the first mechanic. The whole situation REALLY sucks but the reason they get 5 stars is the INCREDIBLE amount of compassion and kindness they showed me through the whole process. Doug, my point of contact, explained everything to me in a way that I could understand. The only "up-sell" was an oil change that was VERY overdue anyway. Bogi- the owner- is super rad and again awesome at explaining the whole thing to me. These are definitely my go-to mechanics from now on. But, for now, I'm stuck with a car that drives fine but won't pass emissions. Which is sad. But my fault. But still sad.

very good

I dropped my daughter at daycare and my car dtarted smoking!I popped the hood and saw a stream of liquid spewing out, I just had her at a shop the day before. Fearful of what it maybe I tried to find the closest shop possible. Kerry's was it. I was shocked at how nice it was inside ,and was helped right away. A gentleman went outside and assessed the problem, and I scringed waiting for a high #, I was shocked again at how low it actually was.I told them I was running behind and had to get to work...lemme tell ya, they took my car straight in a bay and had it out in time for me to get to work!.(it was a hose repair,but still it was done quickly and efficiently. I have yet to find a shop I like and trust and w an 02 vehicle ive had my share,but I was so impressed im going there if I need anything else, to give it another go..(hopefully it won't b anytime soon) but at least I know where im going:0).

I dropped my daughter at daycare and my car dtarted smoking!I popped the hood and saw a stream of liquid spewing out, I just had her at a shop the day before. Fearful of what it maybe I tried to find the closest shop possible. Kerry's was it. I was shocked at how nice it was inside ,and was helped right away. A gentleman went outside and assessed the problem, and I scringed waiting for a high #, I was shocked again at how low it actually was.I told them I was running behind and had to get to work...lemme tell ya, they took my car straight in a bay and had it out in time for me to get to work!.(it was a hose repair,but still it was done quickly and efficiently. I have yet to find a shop I like and trust and w an 02 vehicle ive had my share,but I was so impressed im going there if I need anything else, to give it another go..(hopefully it won't b anytime soon) but at least I know where im going:0).

Excellent service. I will be a returning customer for sure. I will recommend them to all my friends and family.

So they lost my plastic parts to my caliber and threatened to "squash" me and then two grown men told me "f**k you get out of here" when I asked for a sincere apology. If you like dealing with oversized infants this is the place for you.

Been here only once, but such great service. Super friendly. They explained all the problems in detail. The inside looks more like a fancy restaurant than an automotive shop, which is s good thing! They did a follow up call, just checking in to see how my car was working and if I had any questions. I will definitely be going back!

Great experience. Shop was clean. My vehicle was fixed in a timely manner. Guys were great. Would definitely recommend to friends and family.

Thank you for your honest service

I was referred by a friend and it was my good fortune. Friendly staff and very clean, comfortable lounge area. The tech staff did not even think of throwing parts at my problem, rather tested and re-tested, collaborating with one another. I truly doubt that any other auto service center would have had the patience and experience to isolate my problem. Not only am I a new Kerry's customer, I will be referring everyone I know ! Thank you !