AirPark
I am new to north Scottsdale and recieved a Kerry's Car Care flyer in the mail When I called the Scottsdale Airpark location 2 days ago they were very friendly, professional and accomodating. They booked a same day appoinment with me for a "check engine light" unknown problem. James checked me in and a couple of hours later called to inform me that it looks like I have a major transmission problem requiring a rebuild or new transmission. VERY expensive. Thousands of dollars. He emailed me photos and explained the problem. It was going to take 6-8 weeks to get a transmission, so I returned to pick up my SUV later that day. When I got there, James told me he had some good news. On his own initiative he call a Chevy dealer and actually found out I still had a powertrain warranty in effect for another 30 days. He recommended that I get it to a Chevy/GM dealer asap and make a warranty claim, which I have done. The charge for the inspection and diagnostic testing with tax was ONLY $200!! That kind of honesty, integrity and cutomer service is hard to find! James went the extra mile to do the right thing. We will be a loyal customer for all of our future car maintanence and repair needs and I am telling friends & family.