Mariposa
If it was possible to give a negative rating, Kerry's Car Care on North Valley Parkway would get it! They have a loose relationship with the truth and it can cost you thousands of dollars to do business with them. AVOID AT ALL COSTS. You are probably better off going to a BMW Service facility since Kerry charges the same rate ($140 per hour) and then upcharges for the cost of the part. In my case, they charged $1,440 for a fuel tank that shipped from California. Jose said, "I'll get you the best price I can." They are for sale on the internet for $700 to $800 and cost $1,100 from North Scottsdale BMW. And that's the retail price. Odds are, Kerry's gets them at wholesale cost...which is what I was told I would pay. I have demanded they keep my old fuel tank until I can see them in court. It's not the money...it's the dishonesty that is so deplorable.
Conrad, Kerry's Car Care stands by their staff and we believe our prices to be fair. We work hard to find the best prices for the highest quality parts. As well as higher fully trained and qualified Technicians. We fully understand how frustrating vehicle repair can be and we never want any customer to feel that we are not straight forward with our pricing. We appreciate your review.
- Mariposa