Mariposa
Had alternator checked because our old one broke so we replaced it, they told us it wasnt charging and proceeded to tell us we need a new alternator. We decided to replace it ourselves again to find that they had left the alternator not connected to the battery. That sure is one way to make sure an alternator doesn't work. We tested it before replacing and it works already.
Clearly we did not deliver as promised. We are very sorry to have failed you. Lack of focus, carelessness and indifference is not what we are known for. We are sorry your experience was not reflective of our reputation. Our leadership is trying to identify why this happened and we plan on resolving this issue.
- Mariposa