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Arizona Auto Repair

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8 convenient locations
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM

1
Mariposa

If you want to get charged two times as much as everyone else, then come here.

We are truly sorry your experience was not to your satisfaction. Our staff is aware of your concern and they are looking into ways that similar issues can be avoided in the future.

- Mariposa
1
Norterra

Do not go here! Charged me 140.00 to just diagnose the issue with the car. They only diagnosed part of the problem, and wanted to fix before they would diagnosed the other issue. Took it to another mechanic, they figured it out within 15 min. The air conditioning issue was figured out easily with 10 min. They wouldn't even deduct the 140.00 from the cost of fixing the car. Bottom line they charge way too much for not knowing what the problem is. Save your money, go somewhere that doesnt charged you 140 + to pay for nothing.

It seems we had a disconnect and clearly dropped the ball. We want to be #1 when it comes to customer service and clearly we are missing the mark. Our leadership is trying to identify why this happened and we will resolve in a way that ensures superior customer experiences now and in the future.

- Norterra
1
AirPark

I went to this place for the first time with an appointment at 8:30 am for a oil change and told them to replace car head light. My car got ready at 2:00 pm. When I reached there my bill was $129, when I asked why it is so high, my service advisor Jacob Hawkins said because it is due to cost of replacing head light. Oil change was 19.99, so it is over $100 to replace head light. When I told them they should have asked me with cost before putting it as I never paid anyone over $39.99 in my 15 years of that same car ownership. Per Jacob it takes close to one hour labor to get this done. When I asked him I don't need it, he got upset, extremely unprofessional, screaming, which I would never expected to witness. Any way, he was able to remove new bulb and put my old headlight blub back in my car in less than two minutes and said my car is ready to go. I was amazed at how one hour job he could complete in less than 2 minutes. This is my first and last time to this repair shop. Be careful guys.

Thank you for reaching out to us and letting us know we dropped the ball. We are truly sorry your experience was not to your satisfaction. Our goal is customer satisfaction and we clearly failed to deliver. Our staff is aware of your concern and we are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers.

- AirPark
5
Norterra

Fantastic Service and short turn-around time. Great job.

5
Mariposa

Needed key fob programed. My wife stopped by to see if any technicians could do it. Initially she was told it could not be done. Later she received a call and was told you could do Chevy and Ford fobs. She went back and the job was done on two fobs and at a very reasonable cost.

5
Mariposa

Excellent customer service and work on my truck. Was able to get my truck in immediately the next day. Work was done within hours. Even received a phone call the following week to check up on how the repair was doing. Definitely recommend and I'll definitely be going back.

5
AirPark

Very professional and thorough.

5
AirPark

Good service - fair price - what more could you ask!

5
AirPark

Excellent service an enjoyable experience overall.

5
Norterra

Very friendly staff and nice establishment.

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Kerry's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Glendale (623) 939-9491, Phoenix (623) 572-2727, Mariposa (602) 476-2475, Norterra (623) 242-6564, Peoria (623) 440-2922, AirPark (480) 998-1605, Chandler (623) 224-2610, Gilbert (623) 224-2580 if you have any issues in accessing any area of our website.