To give our teammates more time to celebrate the holidays with loved ones, our store hours will be 7 am to 5 pm on Dec 24th and 31st and closed on Dec 25th and Jan 1st.
5
AirPark

On time, efficient, pleasant staff

5
AirPark

Had an excellent experience at Kerry's Airpark Auto Service. Personable staff and job was completed on time. Thanks. Brian

5
AirPark

This is my first dealing with Kerry, having taken over ownership of Airpark Auto. I especially appreciated the detailed feedback on the general state of the car, and of its various components, like tire wear. This was on a simple routine oil change. Recommended!

5
Glendale

I enjoyed sitting in the foyer watching a show while I waited. They provide snacks coffee and a vending machine.Years ago they had serviced another car of mine. Everyone was courteous and polite. The price for service and labor was cost effective. I felt no pressure to fix anything else.I feel comfortable that I will use them for all my service s needed.!!

5
Mariposa

As always, the service, customer care and communication was excellent!!

5
Mariposa

Already telling everyone I know to use you :)

5
Glendale

Very good service and friendly!!!! Cheap too! Definitely a good shop!!!!

Thank you for taking the time out of your schedule to review our business!

- Glendale
3
Mariposa

The car care was magnificent, but customer service wasn't great. Let me explain. I dropped my car off what shuttled somewhere and when it was time to pick me up, the information given in from the driver who dropped me off or to the driver who pick me up me up, what's non-existent because it took them over an hour to pick me up, even though I was 15 minutes down the street. Poor communication by their part made me late for a previous engagement. My car runs like a champ but I felt like they forgot about me.

It seems we had a disconnect and clearly dropped the ball. We want to be #1 when it comes to customer service and clearly we are missing the mark. We are looking into the issue and doing everything we can to correct it as soon as possible. Thank you for reaching out to us and letting us know about this.

- Mariposa
1
Mariposa

Spent almost an hour and 45 minutes waiting for an oil change. Finally I asked the when my car would be ready and was told that they forgot I was there and that it had been ready 40 minutes ago. Never again!

Communications are essential to a good experience and somehow we managed to fail you in this area. Our staff is aware of your concern and they are looking into ways that similar issues can be avoided in the future. We are very sorry to have failed you.

- Mariposa
1
Norterra

For what is a simple and fast fix if you have been working on a car for more then a few days. They will not give you prices over the phone, so I drove down thier and after an hour of looking at it told me it will take 3 hours... for just 5 nuts and bolts and a seal.... and it will cost over 500 dollars. The dealership was cheaper and gave me prices of the phone. After dealing with them I would much rather have a dealer fix my car then pay them to spend a day trying to fix something that should only take 30 mins to fix. This place is a joke.

We are truly sorry your experience was not to your satisfaction. Lack of focus, carelessness and indifference is not what we are known for. We are sorry your experience was not reflective of our reputation. Our leadership is trying to identify why this happened and we will resolve in a way that ensures superior customer experiences now and in the future.

- Norterra
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Kerry's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Glendale (623) 939-9491, Phoenix (623) 572-2727, Mariposa (602) 476-2475, Norterra (623) 242-6564, Peoria (623) 440-2922, AirPark (480) 998-1605, Chandler (623) 224-2610, Gilbert (623) 224-2580 if you have any issues in accessing any area of our website.