Arizona Auto Repair

I like this place the costumer service is awesome, I live in Santan Valley and the office more close is in the 43 avenue and Olive, but I don't care the distance because I like the service and they are the best!!!!

I like this place the costumer service is awesome, I live in Santan Valley and the office more close is in the 43 avenue and Olive, but I don't care the distance because I like the service and they are the best!!!!

Came to Kerry off a referral and heard some good reviews. I needed to have lights that I installed on my grill connected to a power source just to make sure it was done correctly, nothing special. Especially for mechanics that are knowledgeable about electrical components. But to my surprise, for what couldn’t of been more than 20 minutes of work to connect the lights directly to the fuse box ended up costing me over $100. Turns out they charged me for an hour of labor, and this was at a discounted rate? Not sure I’ll be back. Glad the lights work but ultimately my fault for trusting people too much. Should of shopped around first.

Thank you!

I was referred to 180 Automotive by a friend who highly recommended them. I was blown away by the cleanliness and professionalism of their shop and staff. I was looking at potentially paying $2000+ for my repairs. They helped me get my car back up and running for a fraction of that. If I had gone to Firestone like I normally do, I know they would've made it imperative to go with higher repair costs, as they have in the past. Reasey oversaw my repairs and gave me an honest assessment of the total cost of repairs and her advice on my vehicle moving forward. This is how all autoshops should be, and quite frankly didn't think existed. I will only go to them in the future. Thank you all!

On 4/11/2018, I stopped at Kerry's Car Care on 25175 N. 67th Avenue in Phoenix for what should have been a 30-minute repair. Notes: 1. I have been going to this location for at least a few years. 2. I have had plenty of other bad experiences with this particular shop, including: a. an oil change when the oil couldn’t be seen on the dip stick - they forgot to add enough oil b. a botched brake job and had to come back several times to have it rectified I typically only go there because of convenience; it is less than a mile from my house. On 4/11 and 4/12/2018, after NINE (!) lies and a comedy of errors (e.g., watching 3 mechanics + the Manager wrestle with trying to install a tire on my new wheel) and damage to my truck and wheel (broke the stem), my truck had to remain in their shop overnight. I missed an appt. that evening; I ended up spending over 6 hours on this issue. Ultimately, I had to have another tire shop nearby do the work (which, by the way, took the other store 30 minutes). The Manager of Kerry's (67th Ave. location) told me they don't do tires very often, and that his tire machine was not the latest technology. I asked that Manager, along with another Manager at a different (Kerry's Car Care) store, several times to have the owner (Kerry) call me. A week went buy and I never heard back from Kerry, or anyone else in management. I would never go back to this location. I have had too many bad experiences with this store / location. The Manager of this location is friendly, but in my humble opinion, he is highly unprofessional and dishonest. Based on my experiences, their quoted time frames are unrealistic, their mechanics are inexperienced, etc. I am obviously very frustrated and upset ... .

Highest level of integrity, providing excellent customer care!!

Always first class service from the beginning to the end. No pressure suggestions on car maintenance. Trustworthy, helpful, dependable, professional, knowledgeable and kind! Will never take my car anywhere else.

My Story: 3 trips to Kelly’s car care 12 house of wasted time. They lost parts !!! Didn’t tighten Lug nuts. I feel this is very dangerous for my family to use this place for car maintainace. I will never be back nore I will never recommend this place to any one!!! I showed up they said the part (park break cable )was in at 12pm I showed up at 11am and the wrong Part was orderd. I sat and waited untell 530pm, befor they told me they wasted my day. Next they asked me to come back tomorrow. Then two days later I found out that two of my Lug nuts were missing. The mechanic at Kelly’s car care That removed my tires to take my Break Cable off. only tighten down 4 of the 6 lug nuts. One was loose and one was missing. I feel this is is very dangerous and could of caused an accident. His’s job not to forget things. They called me a week later and said the cable was there. They order the wrong park break cable again. I went to OreilIy bought the cable. Then brought it to Kelly’s to get it put on they now had lost my hardwhere and the old cable that they took off. They said they can get all the parts today. I am very concerned about the quality of work done here and think twice befor you bring your family vechicle here!!!