book an appointment
Glendale(623) 939-9491
Phoenix(623) 572-2727
Mariposa(602) 476-2475
Norterra(623) 242-6564
Peoria(623) 440-2922
AirPark(480) 998-1605
Chandler(623) 224-2610
Gilbert(623) 224-2580

Phone IconText “SAVE” to Any Location Number and Save $5 On Your Next Service!

Arizona Auto Repair

10769 reviews
Leave a review
8 convenient locations
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM

3
Mariposa

The car care was magnificent, but customer service wasn't great. Let me explain. I dropped my car off what shuttled somewhere and when it was time to pick me up, the information given in from the driver who dropped me off or to the driver who pick me up me up, what's non-existent because it took them over an hour to pick me up, even though I was 15 minutes down the street. Poor communication by their part made me late for a previous engagement. My car runs like a champ but I felt like they forgot about me.

It seems we had a disconnect and clearly dropped the ball. We want to be #1 when it comes to customer service and clearly we are missing the mark. We are looking into the issue and doing everything we can to correct it as soon as possible. Thank you for reaching out to us and letting us know about this.

- Mariposa
1
Mariposa

Spent almost an hour and 45 minutes waiting for an oil change. Finally I asked the when my car would be ready and was told that they forgot I was there and that it had been ready 40 minutes ago. Never again!

Communications are essential to a good experience and somehow we managed to fail you in this area. Our staff is aware of your concern and they are looking into ways that similar issues can be avoided in the future. We are very sorry to have failed you.

- Mariposa
1
Norterra

For what is a simple and fast fix if you have been working on a car for more then a few days. They will not give you prices over the phone, so I drove down thier and after an hour of looking at it told me it will take 3 hours... for just 5 nuts and bolts and a seal.... and it will cost over 500 dollars. The dealership was cheaper and gave me prices of the phone. After dealing with them I would much rather have a dealer fix my car then pay them to spend a day trying to fix something that should only take 30 mins to fix. This place is a joke.

We are truly sorry your experience was not to your satisfaction. Lack of focus, carelessness and indifference is not what we are known for. We are sorry your experience was not reflective of our reputation. Our leadership is trying to identify why this happened and we will resolve in a way that ensures superior customer experiences now and in the future.

- Norterra
5
Mariposa

My 14 year old Toyota RAV4 is starting to run like new, after 2 visits. City driving requires fast acceleration and take offs. Now I have what it takes to drive confidently around the Valley. Thanks to 180 Automotive and their very competent staff.

5
Mariposa

We’ve been customers of 180 Degrees for about 3 years now and have always received friendly service and great work done on our cars!!

5
AirPark

Great customer service, straight forward with work that needs to be done and cost.

2
Mariposa

They were very nice but did not fully air up my tires until I was about to leave and they messed up the mileage for me to return. They did it a 500 miles which makes me wonder if they did in fact change my oil. The experience was very pleasant but don’t think I will return.

We are truly sorry your experience was not to your satisfaction. Our goal is customer satisfaction and we clearly failed to deliver. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers.

- Mariposa
5
Mariposa

Fantastic job! Alex helped replace my rear bumper and did the job quickly- highly recommend!

5
Mariposa

Fantastic job! Alex helped replace my rear bumper and did the job quickly- highly recommend!

5
Mariposa

Great service at fair price!

1...817818819820...1077
Leave a review
ASE ImageASA ImageBBB ImageCertified Auto Repair Image
Kerry's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Glendale (623) 939-9491, Phoenix (623) 572-2727, Mariposa (602) 476-2475, Norterra (623) 242-6564, Peoria (623) 440-2922, AirPark (480) 998-1605, Chandler (623) 224-2610, Gilbert (623) 224-2580 if you have any issues in accessing any area of our website.