Arizona Auto Repair

As always, these guys did a great job. I really count on them for all my car's needs. Thank you!!!!

I brought my car to the shop because it was making noise from the engine, had power issues, and had issues with dash. Once the noise was repaired (serpentine belt) I received a call saying it cost $800 and recommending several other services to address the power issues for an additional $800 which I approved (totaling $1600). Was told the car would be repaired and ready later that day. While on my way to pickup the car, I received a phone call saying that the vehicle was still not ready, there were still issues. The following day, I received a call saying it would cost an additional $1000 to replace the catalytic converter. I removed the car without doing this repair as I had already spent $1600 and I couldn't afford to spend anymore. All that was offered was a $100 credit off the bill. When driving the vehicle to work then home after removing the car, I experienced worse power/performance issues than I had when I brought the vehicle to the shop and I now had an overheating problem. Brought the vehicle back to the shop asking them to consider a discount on the catalytic converter repair since the previous repairs had a bad issue worse. I was told this vehicle took a weird path for diagnosis and that the vehicle was not drive tested until after they had completed the full $1600 repair. I asked for consideration for discount on catalytic converter repair given the fact the wrong issue was addressed but could get no help. If you go to a restaurant and they give you the wrong order, the customer doesn't have to pay for it but at Kerry's Car Care I guess that's not the case. They really shouldn't diagnose power/driving issues, without driving the vehicle. It's not fair to guess, then go asking for more money. This will be my last experience with these guys.

Ridiculously overpriced! I had called Kerrys Car Care due to their reviews and BBB certification but quickly realized how their business actually works. I had called the store asking for quote to put an engine in my car, (which is a 2000 civic) and was given a quote of $2,100, Im only a student working a part time job and was willing to pay that price which seemed pretty reasonable over the phone.. As soon as they opened, I had called a tow truck to take the car over there which is about 9 miles away from where I lived and was going to proceed with them doing the work, went inside their office and was treated as though I had never any contact with theme at all and when was asked for a quote on paper, was told it would be $2,500. Already a $400 dollar price jump... Then after receiving it ON paper. The guy who was helping me, went out to look at my car and told me that it would actually cost more and then gave me another quote for more than $2700! They are very deceitful and although theyou have a nice looking office and will always be smiling , they are like every other mechanic, looking to scam and work dishonestly on people cars. Do not be scammed or listen to what they have to say. I am not just the bad apple here either. Previous reviews have reported similar issues or them having work and being pressures into fixing other things.. BE CAREFUL.

We've been taking our car to Kerry's for the past year or so and have been very pleased with the level of service of everyone there. Jason is always great at explaining exactly what is going on with my car, and has gone above and beyond to help us out on occasion. I would highly recommend Kerry's Car Care to anyone.

Always professional and super helpful!

The best car and customer service you could ask for!

Thanks for your exceptional customer service. Your team is the best!!

Angel took the time to drive with me to hear noises that I was concerned about. She took care of them and I was in and out in less than 30 minutes. Great service, Jeanie S.

I visited Kerry's first time for oil change on Saturday, 7/23/16, Jason processed me so quick and finished it within one hour . Excellent service, thank you for your care.

Great service, truly a unique company.