Phoenix
Came in for an oil change and found out the battery in my Edge needed to be replaced. They quoted me a fair price to replace it, which I agreed to. It turns out none of the batteries they had in stock would fit in the Edge, so they went out of their way to find one that did. Instead of charging me extra for a higher priced battery, they honored the original quote. In addition to awesome service, they shuttled me to and from the shop while my vehicle was being serviced.